Thank you for shopping with DreamGardenStore.
We are committed to delivering your order as quickly and efficiently as possible.
Processing Time
All orders are processed and shipped within 72 hours (2–3 business days) after payment confirmation.
Before shipment, each order is verified, quality checked, and carefully packaged to ensure it is ready for delivery.
Please note that processing times may be extended during holidays, promotional events, or periods of high order volume.
Shipping Options
Delivery times depend on your location. Express Shipping is faster than Standard Shipping.
Standard Shipping
Delivery Time:
- United States: approximately 7–15 business days
- Other regions: approximately 10–20 business days
Shipping Fee: US$6.99
A cost-effective shipping option for everyday orders. Tracking information is provided throughout the shipping process.
Express Shipping
Delivery Time:
- United States: approximately 5–10 business days
- Other regions: approximately 7–15 business days
Shipping Fee: US$8.99
A faster shipping option for customers who want to receive their orders sooner. Tracking information is provided throughout the shipping process.
Free Shipping
Orders of US$49.99 or more qualify for Free Express Shipping.
Delivery Time:
- United States: approximately 5–10 business days
- Other regions: approximately 7–15 business days
All qualifying orders are shipped using Express Shipping at no additional cost.
Shipping Costs
For orders below US$49.99:
- Standard Shipping: US$6.99
- Express Shipping: US$8.99
Orders of US$49.99 or more qualify for Free Express Shipping.
Shipping fees will be calculated and displayed at checkout before payment is completed.
Please note that delivery times are estimates only. Actual delivery times may vary due to weather conditions, carrier delays, customs inspections, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Order Cancellation
Customers may request order cancellation before the order has been shipped.
If the order has already been shipped, it cannot be cancelled. In this case, customers may request a return in accordance with our Return Policy after receiving the product.